To Our Valued Customers,
NEW UPDATE COVID POLICY as of April 2021
With the rise of COVID-19 cases in Ontario, we will be updating our policy to comply with government regulations. The store will be closed for in-store shopping but will be open only for Curbside Pick Up and/or Online Ordering/Shipping at www.picovs.ca We put great importance on the safety of our staff and customers. We appreciate your patience.
We offer Curbside Pick Up:
Monday to Saturday 10:30 a.m. - 5:30 p.m. and Sunday 12:00 p.m. - 5:00 p.m.
You can place your order online at www.picovs.ca
or by phone at (905)686-0948 for Shipping or Pick Up.
You will receive an email WHEN your order is ready for pick up. Have your order number with you when you arrive.
Please do not drive to the store until you receive an email that your order is ready.
PLEASE NOTE WE CAN NOT ACCEPT CURBSIDE RETURNS AT THIS TIME.
THANKS FOR YOUR PATIENCE
ONLINE SHOPPING IS ALWAYS AVAILABLE AND OFTEN SHIP THE SAME DAY. SOME ORDERS MAY TAKE LONGER DURING THESE CHALLENGING TIMES.
QUESTIONS/CUSTOMER SUPPORT FOR ONLINE ORDERS:
Our staff will be available to answer emails and phone calls from:
10:30 a.m. to 5:30 p.m. Monday – Saturday & Sunday 12:00 p.m. to 5:00 p.m.
If you are feeling ill, have recently traveled outside Canada or have been in close contact with someone who has traveled, please stay home. DO NOT use Curbside Pick-Up.
We will continue to monitor the latest reports from Health Canada and our local Government Agencies.
Take care of yourself and each other.
Thank you for your patience.
From all of the staff and family from Picov's