RETURNS FOR EXCHANGE OR REFUND ARE NOT ACCEPTED AT CURBSIDE PICK UP
YOU CAN MAIL IN RETURNS OR WAIT UNTIL THE LOCKDOWN IS OVER.
THANK YOU FOR YOUR UNDERSTANDING
Although we try our best to keep our inventory current, please note that not all items are in-stock at the store. We strive to keep our prices as low as possible, however prices may change without notice.
If your item(s) are not in-stock at the store, and need to be ordered,
If this is the case, we will always notify you prior to order completion.
We will do our very best to treat your order as important to us as it is to you!
EXCHANGES AND REFUNDS WILL BE SUBJECT TO SHIPPING FEES*
IF AN ITEM IS RETURN FOR A REFUND BY MAIL OR IN PERSON,
WE WILL DEDUCT SHIPPING FEES THAT WE MAY HAVE INCURRED.
Most new products can be returned to the store within 14 days of purchase with the original receipt and all tags/packaging, for an exchange, store credit or a full refund. Online orders will get 21 days from date of receiving for an exchange, store credit or refund*
(*Shipping fees occurred by either the store or the customer, will not be refunded)
We also offer full refunds on saddles.
Please see our Saddle Purchase Policy page.
Shadbellies and Show Coats will not be refunded. Exchange only.
Most Medicine is Final Sale.